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phone-variables

What Makes Outbound Telephone Sales Tick? A Dozen Key Variables To Your Outbound Program

What Makes Outbound Telephone Sales Tick? A Dozen Key Variables To Your Outbound Program Introduction If you manage an inside sales or telesales team, you realize there are unique challenges to selling and managing customers over the phone. And if your organization is ready to build an inside sales department, the challenges always seem daunting. […]

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upsell

Up-Sell And Cross-Sell – Building The Up-Sell And Cross-Sell Into Your Telephone Sales Presentation

Building The Up-Sell And Cross-Sell Into Your Telephone Sales Presentation The process of selling prepaid products is more challenging now than ever before. There are many competitors lurking. And, customers are becoming more educated. Initial telephone sales training has been well documented throughout the years. But, the training to up-sell and cross-sell prepaid products is […]

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