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Need an Inbound or Outbound Call Center? We’re The Top Call Center Service Provider in the United States

Phone Ware® is a full-service, 24/7, state-of-the-art, integrated call center; we offer a blended suite of solutions for programs that involve outbound and inbound calling, email, sales generation, and customer care interaction. With several decades of experience handling call center needs for clients just like you, we know what works to drive customer response, build loyalty, and deliver leads for your business.

As the service provider for Fortune 500 clients like Verizon, Sprint, AT&T, we have the experience and capabilities to handle any call center service campaign – large, small or on-going. With 400 telemarketing sales representatives (TSRs), 300 seats of compliant calling solutions, and a 20,000 square foot office, we are one of the most productive call center service providers located in the United States.

Being one of the nation’s top call center solutions providers, we maintain a strong sales culture and we successfully drive sales every day for our valued clients. We know we’re only as successful as our clients’ sales campaigns, which is why we’re so committed to exceeding expectations in every exchange we have with their customers and prospects.
It doesn’t matter if you sell things to consumers or you’re in the business of B2B sales, our PACE-accredited call center can help you achieve your sales goals. As call center outsourcing providers, our telemarketing call center’s sales representatives know how to ask the right questions, recognize opportunities to cross-sell and upsell, and create and cultivate relationships with the people they talk to on behalf of your organization.
In our role as one of the leading USA-based call centers, we offer free consulting services to our clients. This gives us the chance to share insights based on our more than 44 years of experience that can enhance our clients’ telephone and email sales campaigns, as well as their overall sales efforts. Our call center services also offer competitive pricing.

How Are We Different Than Other Call Centers?

  • Our values affect everything we do. We focus on integrity, team collaboration, and accountability.
  • We have decades of experience in supplying measurable results; results that you’d expect only from a leading call center service expert.
  • We supply a full range of services; more than most other call centers can offer, with a specialization in telesales as an outbound call center that drives sales and leads.

In addition to our outbound and inbound call center services, our consulting services and our email services, we also offer live chat services. Today, consumers want instant access to help when they visit a website and encounter a problem or they have a question. We can provide live chat services for your business around the clock.
Our commitment to our clients’ success is something that sets us apart from other call center outsourcing companies in the USA. Sales and customer care are two pillar stones that many businesses need to survive and be successful. The telemarketing sales agents in our call center are results-oriented and they always strive to close more sales and generate more leads.
Our highly trained agents are also driven to render excellent customer service in every exchange they have with a customer or prospect. In many instances, providing outstanding customer care is just as important as closing a sale, because people will be more satisfied, which will make it more likely they’ll remain loyal to your brand and do business with you in the future. We recognize the potential that excellent customer service has to increase loyalty and prevent customer attrition, which is why we focus on it so much.
From our CEO to our frontline representatives, our entire team is dedicated to exceeding our clients’ expectations. Of course, we can only do that when we exceed the expectations of our clients’ customers and prospects, which is why we strive for excellence in every interaction we have on the phone or online.

Find out more…

We Can Make a Real Difference in Your Telemarketing and Telesales Efforts!

With our experience and exceptionally trained and focused staff, we know that we can make a difference in your telemarketing programs too! You can find out more with a free, no obligation phone call to our team. When you call we’ll start the easy and quick process to give you a personalized quotation on your call center outbound or call center inbound needs.

We look forward to hearing from you and serving you and your clients and prospects as your multilingual, results-based call center. Let us be your call center campaigns provider. Contact Phone Ware Inc. today.

Get in Touch

Phone (858) 459-3000
Toll Free (800) 243-8329
Fax (858) 964-3079

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Our Solutions

Phone Ware is a call center providing inbound, outbound sales, survey, cross selling and up selling for a wide selection of industries.

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About Phone Ware

PhoneWare® believes that improving and expanding the relationship between your business and your customers is our most important objective. Our management team is the most experienced in the industry.

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Career Opportunities

Our employees make the difference for our clients and their customers. Hiring GREAT people, energetic employees, and dedicated staff are what make Phone Ware one of the premier call center service providers in the country.

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