Interested in Outsourcing to a Third Party – Here’s What to Look for and What to Do Introduction Research firms report that call center outsource revenues were $11.2 billion in 2006 and are expected to grow to $16 billion by 2012. Outsourcing can be an emotional decision for a company, particularly when it involves something […]
What Makes Outbound Telephone Sales Tick? A Dozen Key Variables To Your Outbound Program
What Makes Outbound Telephone Sales Tick? A Dozen Key Variables To Your Outbound Program Introduction If you manage an inside sales or telesales team, you ...
Up-Sell And Cross-Sell – Building The Up-Sell And Cross-Sell Into Your Telephone Sales Presentation
Building The Up-Sell And Cross-Sell Into Your Telephone Sales Presentation The process of selling prepaid products is more challenging now than ever before. There are ...
How to Write the PERFECT Outbound Telemarketing Script
How to Write the PERFECT Outbound Telemarketing Script The outbound telemarketing script is your manuscript for success on the telephone. Regardless of the products or ...
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